Dated: 18-Jan-10
Due to an increased demand on appointments for minor illnesses and in response to feedback from patients regarding difficulties in booking appointments we have decided to trial a new minor illness appointment system on Monday and Tuesday mornings.
These appointments can be accessed by ringing the appointment line and letting the receptionist know if your appointment is urgent or routine. If the appointment is urgent you will be asked for brief details to enable us to allocate you an appointment or telephone call with either a doctor or nurse depending on the urgency and nature of the illness.
Minor illness nurses have undertaken further training and will be supported by one of the GP Partners.
By introducing these clinics we hope to be able to manage patient demand more effectively which should increase the availability of Doctor appointments for routine and more complicated problems.
You can help us by remembering to cancel appointments if you cannot make them or no longer need them and by booking routine appointments up to 2 weeks in advance.
Thank you